"Privacy Policy"

BOOKING WIDGET LIMITED PRIVACY POLICY

1. OVERVIEW

Booking Widget Limited  (also referenced in this document and as ‘we’, ‘ours’ and ‘us’) understand the critical importance of your privacy and are wholly committed to the preservation of this, so that:

  • you are comfortable knowing that we are dealing with your data in the correct manner and therefore have trust in us, because:
     
    • we only request and store limited personal information.
    • we do not request any sensitive personal information.
    • we do not store any financial, nor card details relating to payments.
    • your personal information is securely stored and password protected on our systems.
  • you are clear on the way we gather data and how we manage this to your and our requirements.

This Privacy Policy combined with our ‘Cookies Policy’ and ‘Terms of Use’, identifies how we deal your personal information, or information gathered from you when you are in communication with us, or on our website.

2. DATA PROTECTION ACT

We are dealing with your information in line with the requirements of the Data Protection Act 1998 and specifically in accordance with the eight principles of good practice as set out in the Act, where personal information shall be:

    • fairly and lawfully processed
    • processed only for those specified purposes notified to the Information Commissioner
    • adequate and relevant and not excessive in relation to the purpose or purposes for which it is processed
    • accurate and where necessary kept up to date
    • kept for no longer than is necessary for the specified purpose(s)
    • processed in accordance with the individual’s rights. Individuals should be given access to information held about them and where appropriate, incorrect data should be corrected or erased
    • be subject to appropriate technical and organisational measures to prevent the unauthorised or unlawful processing of personal data, or the accidental loss, destruction, or damage to personal data
    • transferred to no countries where adequate data protection measures are not in force.

The obligations of the Data Protection Act apply to all our employees that process or have access to personal data. Our employees will receive training in relation to the lawful processing of personal data.

3. PROTECTED DATA

Data that is protected is known as either ‘personal data’ or ‘sensitive personal data’. Personal data is information from which an individual can be identified.
Sensitive personal data is subject to greater protection to personal data. In relation to an individual this will include information such as religious beliefs, health, ethnic origins. We do not request nor store such data.
The processing of personal data includes the obtaining, recording, holding or usage of such data.

4. DATA CONTROLLER OF YOUR INFORMATION

‘Data controller’ means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be processed.
Your information will be held by Booking Widget Limited, as being the Data Controller in line with the above meaning and for the purpose of the Data Protection Act 1998, subject to certain circumstances where we may process data on behalf of businesses from whom you may purchase services, in which case such businesses may be the data controller.
Booking Widget Limited is registered in England and Wales under number ’8244165’.
Our registered office address is 10 Tannery Court, Bournemouth Road, Blandford Forum, DT11 9NF.

5. THE INFORMATION COLLECTED BY US 

At Booking Widget Limited we do not ask you for personal information and we don’t store personal information unless we truly need it.
When you are in communication, using our website and our services we may be collating and processing the following areas of information:

  • Personal information that you provide when filling in forms, registering and signing up for our services. Examples could be name, address, telephone number, email information.
  • Information we obtain from you when you contact us directly.
          Examples of this are call logging and potentially recorded correspondence, recording of enquiries, any additional
          information you provide to us and general requests for information.
  • Information we gather from you when using our services and connecting to our website.
          Examples of this could be information we gather on browsing activity, geographical  location,
          referring site and some information about your computer (IP address and Operating system,
          browser software being some examples).Additionally essential information around usage of our
          services and statistical information we require to identify the business you do with us
          (booking count information being an example).
  • The details collected to make any payment are taken from you and passed directly through our website to the payment system chosen. These details are not stored by us. The payment system is responsible for safeguarding your financial details. An example of a payment system is Paypal.

6. USING COOKIES

We may gather session information from the use of cookies – see our ‘Cookies Policy

7. USE OF GATHERED INFORMATION

We may gather information from your usage of our systems and services, to assist us with running and improving your user and browsing experience, business services we offer to you, also for communications, billing and for legal purposes.
More specifically and additionally we may use your information:

  • To gather statistics on usage of our services and website.
  • To meet any contractual commitments to you.
  • To issue statements, billing invoices and collect payments.
  • For business and technology administration.
  • For verification of your identity.
  • To enable us to handle your enquiries raised with us .
  • To allow us (where you have requested or given us consent) to communicate with you in the normal course of commercial exchanges providing service and product information, updates and news.
  • For potential third party interaction (please see ‘THIRD PARTIES’ further down within this Privacy Policy).
  • To fulfil any legal requirements or proceedings.
  • To protect generally our rights as a company.

8. DISCLOSING YOUR INFORMATION

We will not use or disclose your personal information to third parties, except:

  • Where a service has been purchased through us from a third party or an affiliate of ours, when we would supply only information needed to enable that service to be provided (examples being name, contact details and services used).
  • Statistical information about our users, without identification of individual details.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
We may disclose your personal information for the additional reasons:

  • To fulfil any legal requirement.
  • Where we have a legal obligation to disclose your information.
  • To assist fraud protection and reduce/minimise credit risk.
  • To establish, exercise and defend our legal rights.
  • To a new owner, in the event that of a sale of part or all of our business.

We will not rent or sell your personal information.

9. STORAGE AND SECURITY OF YOUR PERSONAL DATA

Storage
The storage and processing of your information and personal data is all carried out within the European Economic Area (EEA) only.
Your personal data is all stored on secure servers located in the UK, inside the EEA and within the EEA data protection laws.
We do not store personal information on our servers unless required for the on-going operation of one of our services.
Your personal data is used and stored as long as we consider necessary.
Security
Our servers and your data sit behind firewalls, configured to protect your data from external attack. We also use Secure Socket Layer (SSL) security precautions and very high levels of encryption within our setup and configuration.
Additional to this is a password authentication layer within your account that is provided to you and important that you use this in a confidential manner.
We cannot guarantee complete security of the personal data you provide and transmit to us over the internet. Because of this you send this data to us at your own risk; however from a company and technology infrastructure perspective, we take all the reasonably necessary precautions to prevent unauthorised access, alteration, misuse and loss of your personal data.

10. YOUR RIGHTS

Under the Data Protection Act 1998, you have the following rights:

  • You have the right to access the information and personal data that we hold about you. To get to your information you need to email or write to us using the contact information supplied further down within this Policy under ‘CONTACTING US’.  Please note that any demand for access may be subject to payment which covers our overheads in providing information to you. We will amend any incorrect information found about you.
  • You can ask us to update or remove your personal information that we hold about you. To correct errors in your information you need to email or write to us at the contact address supplied.
  • You have the right to stop us from using your information for the purpose of direct marketing to you. To request for this to happen, you need to inform us by email at the contact address supplied.

11. THIRD PARTIES

Our website may contain links to third party websites. These should have their own privacy policies and practices, for which we are not responsible.

12. POLICY UPDATES

We may well update this Policy as required, so we ask that you do return to the policy published and review regularly, as your use will bound by and in acceptance of the latest published policy.
We may well send out communications to you when we amend this policy and you should check our website for alerts to any changes.
This Policy was last updated on 17 January 2014.

13. CONTACTING US

We are happy to answer any questions and requests you have around this Privacy Policy and also the treatment of personal data within and generally. If you wish to make contact with us then please contact us via either:

  • Writing to:

Booking Widget Ltd, 10 Tannery Court, Bournemouth Road, Blandford Forum, DT11 9NF

 



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